Refund Policy

OptiPlax is backed by a 60-day, 100% money-back guarantee from the date of purchase. We want you to feel confident trying OptiPlax, so if you are not satisfied for any reason, you may request a refund within 60 days of your purchase.

Refunds are processed through the official OptiPlax checkout. Please contact OptiPlax support for return instructions.

What Is the Money Back Guarantee?

Every OptiPlax order is protected by a 60-day money-back guarantee. If you do not feel that OptiPlax is right for you, simply return all bottles — including opened and empty bottles — within 60 days of your purchase date to receive a full refund of the purchase price.

Shipping and handling fees are non-refundable. Customers may be responsible for return shipping costs. Refunds are issued to the original payment method used at the time of purchase.

Who Is Eligible for a Refund?

To be eligible for a refund, you must return all bottles purchased in the order, including any opened or empty bottles. Return requests must be made within 60 days from the date of purchase.

How to Request a Refund

To initiate a refund, contact OptiPlax support. Provide your order number, full name, and email address used at checkout.

Customer support will provide you with the return instructions. We recommend using a trackable shipping method, as we are not responsible for packages lost in transit.

Where Do I Send My Return?

To obtain the return address and return authorization instructions, contact customer support at OptiPlax support.

How Does Return Shipping Work?

Customers may be responsible for paying the return shipping costs. The original shipping and handling fees are non-refundable. Refunds are limited to the product purchase price only.

What About Damaged or Defective Products?

If you receive a damaged or defective product, please contact OptiPlax support within 7 days of delivery. We may request a photo of the damaged item. We will work with you to provide a replacement or refund at no additional cost.

How Can You Contact Customer Support?

If you have any questions about refunds or returns, please contact OptiPlax support.

This refund policy is subject to change at any time. Please review this page periodically for the most current information.